Watchdog finds 'serious failings' in NHS complaints system

By Lee Peart 28 January 2025

An investigation has found ‘serious failings’ in how the NHS listens to and responds to patient feedback.

Urgent and emergency services rated good by CQC

By Lee Peart 27 January 2025

Urgent and emergency services at University Hospital North Durham and Darlington Memorial Hospital have been rated good by the CQC.

Coroner raises concerns over hospital procedures

By Lee Peart 24 January 2025

Concerns have been raised over a hospital’s procedures following the death of a 42-year-old patient.

Trust apologises over failures at kidney dialysis unit

By Lee Peart 24 January 2025

East and North Hertfordshire NHS Trust has apologised over failures at a kidney dialysis unit.

CQC praises safety improvements at acute mental health wards

By Lee Peart 23 January 2025

An admissions restriction has been lifted at an acute mental health ward following ‘significant safety improvements’.

Trust chief apologises for 'negative' maternity experiences

By Lee Peart 17 January 2025

Leeds Teaching Hospitals NHS Trust has issued an apology following a BBC investigation into maternity unit deaths.

CQC

Committee chair 'shocked' by CQC shortfalls

By Lee Peart 16 January 2025

Chair of the Health and Social Care Committee, Layla Moran, has said she is ‘shocked’ at ongoing shortfalls at the CQC.

Trust pledges further improvements after 'fair' CQC report

By Lee Peart 15 January 2025

Royal Cornwall Hospitals Trust (RCHT) has pledged further action after its urgent and emergency care service was re-rated requires improvement.

CQC inadequate report 'out of date' and fails to reflect improvement, trust says

By Lee Peart 09 January 2025

An inadequate CQC report for maternity services at Broomfield Hospital in Essex is out-of-date and fails to reflect improvements at a subsequent inspection, according to Mid and South Essex NHS Fou...

CQC

Trust says 'significant improvements under way' following critical CQC report

By Lee Peart 20 December 2024

Barts Health NHS Trust has said it is making ‘significant improvements’ after urgent and emergency services at Whipps Cross University Hospital were rated requires improvement by the CQC.

frederica-diamanta

Complaints Advisor

£26,688 - £29,314 per annum

Coventry, West Midlands / hybrid£26,688 - £29,314 per annum

RECRUITER: Local Government & Social Care Ombudsman

Director of Public Health

£99,174 per annum

Rotherham, South Yorkshire£99,174 per annum

RECRUITER: Rotherham Metropolitan Borough Council

Director of Public Health

Up to £131k

Bradford, West YorkshireUp to £131k

RECRUITER: City of Bradford MDC

frederica-diamanta

Complaints Advisor

£26,688 - £29,314 per annum

Coventry, West Midlands / hybrid£26,688 - £29,314 per annum

RECRUITER: Local Government & Social Care Ombudsman

Director of Public Health

£99,174 per annum

Rotherham, South Yorkshire£99,174 per annum

RECRUITER: Rotherham Metropolitan Borough Council

Director of Public Health

Up to £131k

Bradford, West YorkshireUp to £131k

RECRUITER: City of Bradford MDC