A survey conducted by Deltapoll, commissioned by The Tony Blair Institute for Global Change, reveals about 60% of dissatisfied NHS users believe better use of technology could enhance services and the majority are willing to share anonymised data to achieve this.

Charlotte Refsum, director of Health Policy at The Tony Blair Institute for Global Change, said: ‘The government needs to show far more ambition with regards to the role of tech, digital tools and data in transforming elective care. People use technology to manage almost every aspect of their lives; they are right to expect to see it used to improve treatment and patient experience in the health service.

‘It is time the government started providing 21st-century solutions to 21st-century problems.'

In addition, the poll shows that 20% of respondents said that they had downloaded the NHS app but have not used it, and 45% have not downloaded it or do not even know about it.