Improvements to be made to NHS Wales complaints system

Improvements to be made to NHS Wales complaints system

By Liz Wells 15 October 2025

The NHS complaints process in Wales is to be 'significantly' strengthened after the Senedd approved new regulations.

Watchdog finds 'serious failings' in NHS complaints system

By Lee Peart 28 January 2025

An investigation has found ‘serious failings’ in how the NHS listens to and responds to patient feedback.

frederica-diamanta

Senior Home Support Assistant

Band D, SCP 9 -17 (£27,254- £31,022 per annum), pro rata

Sandwell, West MidlandsBand D, SCP 9 -17 (£27,254- £31,022 per annum), pro rata

RECRUITER: Sandwell Metropolitan Borough Council

Welfare Rights Team Lead

Band G SCP 32-37 (£42,839 - £48,226 per annum)

Sandwell, West MidlandsBand G SCP 32-37 (£42,839 - £48,226 per annum)

RECRUITER: Sandwell Metropolitan Borough Council

Peripatetic Residential Worker

£16,030.50 - £17,217.00, Grade 7, 18.5 hours, Permanent

Wakefield, West Yorkshire£16,030.50 - £17,217.00, Grade 7, 18.5 hours, Permanent

RECRUITER: Wakefield Council

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frederica-diamanta

Senior Home Support Assistant

Band D, SCP 9 -17 (£27,254- £31,022 per annum), pro rata

Sandwell, West MidlandsBand D, SCP 9 -17 (£27,254- £31,022 per annum), pro rata

RECRUITER: Sandwell Metropolitan Borough Council

Welfare Rights Team Lead

Band G SCP 32-37 (£42,839 - £48,226 per annum)

Sandwell, West MidlandsBand G SCP 32-37 (£42,839 - £48,226 per annum)

RECRUITER: Sandwell Metropolitan Borough Council

Peripatetic Residential Worker

£16,030.50 - £17,217.00, Grade 7, 18.5 hours, Permanent

Wakefield, West Yorkshire£16,030.50 - £17,217.00, Grade 7, 18.5 hours, Permanent

RECRUITER: Wakefield Council

See More Jobs