Trust still requires improvement following CQC inspection

University Hospitals Birmingham (UHB) NHS Trust has retained its requires improvement following an inspection by the CQC.

(c) Markus Winkler/Pixabay

(c) Markus Winkler/Pixabay

The trust, which runs Birmingham Heartlands Hospital, Queen Elizabeth Hospital Birmingham, Solihull Hospital and Good Hope Hospital, was inspected after concerns were raised about the quality of services at three services.

The CQC found the concerns were unfounded following inspection, rating urgent and emergency services at Solihull Hospital as good overall, surgery services at Birmingham Heartlands Hospital requires improvement and medical services at Heartlands Hospital requires improvement.

Charlotte Rudge, CQC deputy director of operations in the Midlands, said: ‘When we inspected UHB, we found staff who put people first to deliver the best possible care. Whilst improvements were needed in some areas, we saw managers putting improvement plans in place, mitigating risks and learning from incidents.'

A spokesperson for UHB said: ‘Delivering safe and high-quality care, whilst supporting our colleagues to do their very best for our patients, is what matters to us at University Hospitals Birmingham.

‘We are very pleased that the CQC has rated urgent and emergency services at Solihull Hospital as good, surgery at Heartlands Hospital as good across the effective, caring, and well-led domains, in addition to medical services at Heartlands Hospital rated good for the effective and responsive domains. We are also pleased that it is recognised that our colleagues put patients first and leaders enable them to deliver the best possible care.

‘We will use the learning and insights in the CQC's report, and from our ongoing relationship with them, to continue to improve services for local people.'

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