Inverclyde Council awards contract to modernise care services

Inverclyde Council’s Health and Social Care Partnership (HSCP) has formed a partnership with field service management software solutions company Totalmobile.

© National Cancer Institute/Unsplash

© National Cancer Institute/Unsplash

The company has been awarded the contract to manage the scheduling service for around 550 social care workers in Inverclyde.

Totalmobile's technology will enable social care staff working in the community to handle on-day changes seamlessly, onboard new service users more quickly, and improve overall service efficiency.

The implementation of Totalmobile's solutions, which has just begun, is expected to enhance current processes and optimise resource across the HSCP.

Councillor Robert Moran, chair of the Inverclyde Integrated Joint Board, said: 'We anticipate the new service will allow social care staff, who are delivering vital services across the community, to work more efficiently and have less time sitting at their desk manually inputting data.'

Chris Hornung, managing director of Public Sector at Totalmobile, added: 'By integrating our state-of-the-art solutions, Inverclyde will not only streamline their operations but also ensure that their carers have the tools they need to deliver exceptional care. This is a prime example of how technology can be leveraged to transform public sector services for the better.'

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