Ombudsman warns of surge in maternity investigations

England's Health Ombudsman has warned that women and babies are being put at risk after a ‘worrying' rise in the number of investigations about maternity care.

© Alexander Grey/Unsplash

© Alexander Grey/Unsplash

In 2023/24 (1 April – 31 March) the PHSO investigated 87% more cases (28) about maternity care than the previous year (15). These are all cases which have already been investigated by the NHS and where they failed to address concerns. The ombudsman recently closed a case in which it found a catalogue of failings by a hospital led to the death of a baby girl who was stillborn in December 2018.

In the cases investigated issues identified included delays to treating infection and carrying out an MRI scan, failing to manage an epidural during a caesarean, and lack of consent for a procedure. Since April 2020, PHSO has carried out 80 detailed investigations related to failings in maternity care. Investigations concluded in 2023/24 account for more than a third of these.

During that time the number of investigations upheld or partly upheld has also increased.

Rebecca Hilsenrath, parliamentary and health service ombudsman, said: ‘There have been successive inquiries and reports into maternity care and no real evidence of change. We need to see lessons being learned. Our 2023 report found the safety and wellbeing of women is being put at risk due to the same mistakes being repeated.

‘We know that there are brilliant practitioners out there, but when maternity services fail, families are left with trauma and tragedy. The NHS needs to take steps to share good practice and change what isn't working.'

PAY
Delays to health workers' pay rise 'causing huge problems' for NHS

Delays to health workers' pay rise 'causing huge problems' for NHS

By Liz Wells 01 April 2025

Trade unions and organisations representing health workers have hit out after the government failed to deliver this year’s pay award on time.

Council seeks assurances over maternity ward closure

By Lee Peart 31 March 2025

Camden Council has sought assurances over plans for the closure of the maternity ward at the Royal Free Hospital.

Coroner delivers damning verdict on trust's maternity services

By Lee Peart 28 March 2025

A coroner has delivered a damning verdict on maternity services at by University Hospitals of Morecambe Bay NHS Foundation Trust following an inquest into th...


Popular articles by Liz Wells