WEBINAR: Leaders debate how the NHS can think like a business

Healthcare leaders and experts have debated how to get the NHS to think like a business during a webinar event.

(c) Nicolas J Leclercq/Unsplash

(c) Nicolas J Leclercq/Unsplash

The debate came during a panel session at today's Policy Forum for Wales keynote seminar.

Dr Robert Royce, honorary senior lecturer at Swansea University, said: ‘No-one really has the answer to the conumdrum about how you get a public service to operate in the way the private service is.'

Dr Royce suggested the introduction of financial incentives for the NHS to see more patients, highlighting that running a system on a payment by allocation basis rather than by payment by results was not a good way to encourage efficiency.

‘The system is all based on block allocations which is not a good financial system when you want providers to do more work,' he said.

‘There is no easy answer to it because you're never going to get the public sector to run exactly the same way the private sector does because they have different sets of incentives and financial constraints,' he concluded.

Earlier during his presentation, Dr Royce said: ‘We have a huge productivity issue in NHS Wales and yet health boards don't seem to be doing much in terms of looking at the issue, let alone addressing it.'

The academic said productivity was mentioned just 82 times in 4,000 pages of board papers for the seven health boards in Wales in January.

Strikes could result in NHS cutting staff or services, health leaders warn

Strikes could result in NHS cutting staff or services, health leaders warn

By Liz Wells 14 November 2025

The NHS may have to cut frontline staff or services due to the financial impact of further strikes on already squeezed budgets, health leaders warn.

GPS

Enhanced digital platform launches to transform NHS primary care clinical trials

By Liz Wells 13 November 2025

A new digital platform has been launched to transform how NHS GP practices take part in clinical trials, making research quicker, easier and more inclusive f...

Tough new laws to strengthen defences against cyber attacks on NHS

By Liz Wells 12 November 2025

Proposed new laws will strengthen cyber defences for essential public services, including the NHS.


Popular articles by Lee Peart